Frequently asked questions
Where are you located?
Inside of MYSalon Suite of Cumberland.
Can I bring guests with me to my appointment?
Please do not bring guests. We are an intimate salon space, therefore extra guest are not allowed unless they are being serviced. Children ages 10 and over are not allowed unless they are being serviced.
Do you accept walk ins?
Clients are seviced by appointment only. No Walk-In's
What if I arrive after the 15 minute grace period?
Please try your best to arrive on time. I do not double book and I schedule appointments so that each client can be serviced in a timely manner. If you arrive after your 15 minute grace period, and I am unable to take you, the last minute cancellation fee will apply, and you will need to reschedule your appointment.
What if I cancel less than 24hrs before my appointment?
You will be charged 50% of your scheduled service for cancelling less then 24 hours before your appointment, and 100% of your scheduled service for not cancelling or showing up to your appointment.